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Complete Care At Hagerstown

14014 Marsh Pike, Hagerstown, MD 21742
3017338700
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Overall CMS Rating

2.0/5

vs State Average: 3.1 stars

2.0/5

Health Inspections

vs State Average: 2.8/5

3.0/5

Staffing Level

vs State Average: 3.1/5

4.0/5

Quality Measures

vs State Average: 3.8/5

1 penalties in last 3 years
Penalties
vs State Average: 0.7 penalties

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Ratings Deep Dive

Score
2.0
State Average
2.8
National Average
2.8
5 Deficiencies found in last inspections
1 Penalties in last 3 years
1 Fines issued
Citation Date Description Severity
Oct 21, 2025 Respond appropriately to all alleged violations. D
Oct 21, 2025 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D
Oct 21, 2025 Provide care and assistance to perform activities of daily living for any resident who is unable. D
May 14, 2025 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D
May 14, 2025 Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. D
Score
3.0
State Average
3.1
National Average
2.9
0.9 RN Hours / Resident / Day
4.2 Total Nurse Hours / Resident / Day
35.3% RN Turnover Rate
Score
4.0
State Average
3.8
National Average
3.6
3.0 Long-Stay QM Rating
4.0 Short-Stay QM Rating
85.0 Avg Residents Per Day
Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Ownership & Compliance

Ownership Info
5% OR GREATER DIRECT OWNERSHIP INTEREST PC MD5 OPCO HOLDCO LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST PC MD5 TOPCO LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST PEACE CAPITAL HOLDINGS LLC (DE)
5% OR GREATER INDIRECT OWNERSHIP INTEREST SMS 2021 TRUST
OPERATIONAL/MANAGERIAL CONTROL COX, VICKIE
OPERATIONAL/MANAGERIAL CONTROL MANSFIELD, MELISSA
OPERATIONAL/MANAGERIAL CONTROL SILVERBERG, NISANEL
OPERATIONAL/MANAGERIAL CONTROL SIMMERS, ROBERT
OPERATIONAL/MANAGERIAL CONTROL SWEENEY, BARBARA
OPERATIONAL/MANAGERIAL CONTROL WASEEM, MUHAMMAD
Recent Penalties
Date Type Fine
Jan 9, 2025 Fine $29,270

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