Heritage Living Center

1175 Morningside Drive, Conway, AR 72034 5013277642

Overall Rating

★★★★☆ Good 4 out of 5 stars

Key Metrics

Health Inspection 3/5
Staffing 3/5
Quality Measures 5/5
Certified Beds 140
Avg Residents/Day 129.5
Total Penalties 0
Total Fines $0

Recent Health Citations

Citation Nov 26, 2025

Provide and implement an infection prevention and control program.

Scope/Severity: E
Citation Nov 26, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity: D
Citation Nov 26, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity: E
Citation Nov 26, 2025

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Scope/Severity: F
Citation Aug 14, 2025

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
0.48
Total Nurse Hours/Resident/Day
3.57
CNA Hours/Resident/Day
2.36
Weekend Nurse Hours
3.10

Turnover Rates

RN Turnover 10.0%
Total Nurse Turnover 39.3%
Admin Turnover 0.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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