Willows Of New Castle

1023 N 20th St, New Castle, IN 47362 7655299694

Overall Rating

★★★☆☆ Average 3 out of 5 stars

Key Metrics

Health Inspection 3/5
Staffing 2/5
Quality Measures 2/5
Certified Beds 95
Avg Residents/Day 53.9
Total Penalties 0
Total Fines $0

Recent Health Citations

Citation Jul 28, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity: D
Citation Mar 14, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity: D
Citation Mar 14, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

Scope/Severity: D
Citation Mar 14, 2025

Provide or obtain dental services for each resident.

Scope/Severity: D
Citation Jan 9, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
0.42
Total Nurse Hours/Resident/Day
4.26
CNA Hours/Resident/Day
2.44
Weekend Nurse Hours
3.42

Turnover Rates

RN Turnover 66.7%
Total Nurse Turnover 59.6%
Admin Turnover 1.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Nearby Facilities