Willows Of Richmond
Overall Rating
Key Metrics
Health Inspection 2/5
Staffing 1/5
Quality Measures 2/5
Certified Beds 87
Avg Residents/Day 57.9
Total Penalties 0
Total Fines $0
Recent Health Citations
Citation Oct 15, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Scope/Severity: D Citation May 30, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Scope/Severity: D Citation May 30, 2025
Provide appropriate treatment and care according to orders, residentâs preferences and goals.
Scope/Severity: D Citation May 30, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Scope/Severity: D Citation May 30, 2025
Reasonably accommodate the needs and preferences of each resident.
Scope/Severity: DStaffing Detail
Turnover Rates
RN Turnover 50.0%
Total Nurse Turnover 39.6%
Admin Turnover 0.0%
Quality Measures
| Measure | Score | Type |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | — | Long Stay |
| Percentage of long-stay residents who lose too much weight | — | Long Stay |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | — | Long Stay |
| Percentage of long-stay residents with a urinary tract infection | — | Long Stay |
| Percentage of long-stay residents who have depressive symptoms | — | Long Stay |
| Percentage of long-stay residents who were physically restrained | — | Long Stay |
| Percentage of long-stay residents experiencing one or more falls with major injury | — | Long Stay |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | — | Long Stay |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | — | Short Stay |
| Percentage of short-stay residents who newly received an antipsychotic medication | — | Short Stay |