The Highlands
Overall Rating
Key Metrics
Health Inspection 1/5
Staffing 3/5
Quality Measures 4/5
Certified Beds 86
Avg Residents/Day 67.4
Total Penalties 4
Total Fines $153,679
Penalty History
| Date | Type | Fine |
|---|---|---|
| Dec 9, 2024 | Fine | $50,211 |
| Jul 25, 2024 | Fine | $43,628 |
| Jul 25, 2024 | Payment Denial | $0 |
| Jul 11, 2023 | Fine | $59,840 |
Recent Health Citations
Citation Sep 23, 2025
Have enough outside ventilation via a window or mechanical ventilation, or both.
Scope/Severity: E Citation Sep 23, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Scope/Severity: E Citation Jun 12, 2025
Ensure each resident receives an accurate assessment.
Scope/Severity: B Citation Jun 12, 2025
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Scope/Severity: D Citation Jun 12, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Scope/Severity: DStaffing Detail
Turnover Rates
RN Turnover 37.5%
Total Nurse Turnover 58.9%
Admin Turnover 1.0%
Quality Measures
| Measure | Score | Type |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | — | Long Stay |
| Percentage of long-stay residents who lose too much weight | — | Long Stay |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | — | Long Stay |
| Percentage of long-stay residents with a urinary tract infection | — | Long Stay |
| Percentage of long-stay residents who have depressive symptoms | — | Long Stay |
| Percentage of long-stay residents who were physically restrained | — | Long Stay |
| Percentage of long-stay residents experiencing one or more falls with major injury | — | Long Stay |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | — | Long Stay |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | — | Short Stay |
| Percentage of short-stay residents who newly received an antipsychotic medication | — | Short Stay |