The Willows At Citation
Overall Rating
Key Metrics
Health Inspection 3/5
Staffing 4/5
Quality Measures 5/5
Certified Beds 54
Avg Residents/Day 49.2
Total Penalties 0
Total Fines $0
Recent Health Citations
Citation Jun 26, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Scope/Severity: D Citation Jun 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Scope/Severity: E Citation Nov 4, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Scope/Severity: D Citation Nov 4, 2021
Provide activities to meet all resident's needs.
Scope/Severity: D Citation Nov 4, 2021
Provide appropriate treatment and care according to orders, residentâs preferences and goals.
Scope/Severity: DStaffing Detail
Turnover Rates
RN Turnover 33.3%
Total Nurse Turnover 32.1%
Admin Turnover 0.0%
Quality Measures
| Measure | Score | Type |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | — | Long Stay |
| Percentage of long-stay residents who lose too much weight | — | Long Stay |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | — | Long Stay |
| Percentage of long-stay residents with a urinary tract infection | — | Long Stay |
| Percentage of long-stay residents who have depressive symptoms | — | Long Stay |
| Percentage of long-stay residents who were physically restrained | — | Long Stay |
| Percentage of long-stay residents experiencing one or more falls with major injury | — | Long Stay |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | — | Long Stay |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | — | Short Stay |
| Percentage of short-stay residents who newly received an antipsychotic medication | — | Short Stay |