Heritage Manor Health & Rehab

2575 Airline Drive, Bossier City, LA 71111 3187467466

Overall Rating

★☆☆☆☆ Poor 1 out of 5 stars

Key Metrics

Health Inspection 1/5
Staffing 2/5
Quality Measures 2/5
Certified Beds 64
Avg Residents/Day 53.3
Total Penalties 1
Total Fines $73,487

Penalty History

Date Type Fine
May 24, 2024 Fine $73,487

Recent Health Citations

Citation Dec 16, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity: E
Citation Dec 16, 2025

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Scope/Severity: D
Citation Dec 16, 2025

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Scope/Severity: D
Citation Dec 16, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity: E
Citation Aug 7, 2025

Ensure medication error rates are not 5 percent or greater.

Scope/Severity: E

Staffing Detail

RN Hours/Resident/Day
0.29
Total Nurse Hours/Resident/Day
3.43
CNA Hours/Resident/Day
1.94
Weekend Nurse Hours
2.95

Turnover Rates

Total Nurse Turnover 53.2%
Admin Turnover 2.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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