Heritage Manor South

9712 Mansfield Road, Shreveport, LA 71118 3186872080

Overall Rating

★★★☆☆ Average 3 out of 5 stars

Key Metrics

Health Inspection 3/5
Staffing 3/5
Quality Measures 2/5
Certified Beds 145
Avg Residents/Day 109.2
Total Penalties 0
Total Fines $0

Recent Health Citations

Citation Dec 11, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity: D
Citation Jul 22, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity: E
Citation Jul 22, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Scope/Severity: D
Citation Oct 30, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity: E
Citation Oct 30, 2024

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
0.33
Total Nurse Hours/Resident/Day
3.80
CNA Hours/Resident/Day
2.36
Weekend Nurse Hours
3.13

Turnover Rates

RN Turnover 37.5%
Total Nurse Turnover 52.8%
Admin Turnover 0.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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