Complete Care At Heritage Llc
Overall Rating
Key Metrics
Health Inspection 1/5
Staffing 2/5
Quality Measures 5/5
Certified Beds 177
Avg Residents/Day 153.2
Total Penalties 2
Total Fines $129,919
Penalty History
| Date | Type | Fine |
|---|---|---|
| Feb 26, 2025 | Fine | $60,132 |
| Aug 22, 2023 | Fine | $69,787 |
Recent Health Citations
Citation Sep 16, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Scope/Severity: D Citation Sep 16, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Scope/Severity: D Citation Sep 16, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Scope/Severity: E Citation Sep 16, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Scope/Severity: D Citation Sep 16, 2025
Ensure each resident receives an accurate assessment.
Scope/Severity: DStaffing Detail
Turnover Rates
RN Turnover 63.6%
Total Nurse Turnover 61.3%
Admin Turnover 0.0%
Quality Measures
| Measure | Score | Type |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | — | Long Stay |
| Percentage of long-stay residents who lose too much weight | — | Long Stay |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | — | Long Stay |
| Percentage of long-stay residents with a urinary tract infection | — | Long Stay |
| Percentage of long-stay residents who have depressive symptoms | — | Long Stay |
| Percentage of long-stay residents who were physically restrained | — | Long Stay |
| Percentage of long-stay residents experiencing one or more falls with major injury | — | Long Stay |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | — | Long Stay |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | — | Short Stay |
| Percentage of short-stay residents who newly received an antipsychotic medication | — | Short Stay |