Complete Care At Hagerstown
Overall Rating
Key Metrics
Health Inspection 2/5
Staffing 3/5
Quality Measures 4/5
Certified Beds 60
Avg Residents/Day 85.0
Total Penalties 1
Total Fines $29,270
Penalty History
| Date | Type | Fine |
|---|---|---|
| Jan 9, 2025 | Fine | $29,270 |
Recent Health Citations
Citation Oct 21, 2025
Respond appropriately to all alleged violations.
Scope/Severity: D Citation Oct 21, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Scope/Severity: D Citation Oct 21, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Scope/Severity: D Citation May 14, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Scope/Severity: D Citation May 14, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Scope/Severity: DStaffing Detail
Turnover Rates
RN Turnover 35.3%
Total Nurse Turnover 38.3%
Admin Turnover 0.0%
Quality Measures
| Measure | Score | Type |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | — | Long Stay |
| Percentage of long-stay residents who lose too much weight | — | Long Stay |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | — | Long Stay |
| Percentage of long-stay residents with a urinary tract infection | — | Long Stay |
| Percentage of long-stay residents who have depressive symptoms | — | Long Stay |
| Percentage of long-stay residents who were physically restrained | — | Long Stay |
| Percentage of long-stay residents experiencing one or more falls with major injury | — | Long Stay |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | — | Long Stay |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | — | Short Stay |
| Percentage of short-stay residents who newly received an antipsychotic medication | — | Short Stay |