Wachusett Manor

32 Hospital Hill Road, Gardner, MA 01440 9786325477

Overall Rating

★★☆☆☆ Below Average 2 out of 5 stars

Key Metrics

Health Inspection 3/5
Staffing 1/5
Quality Measures 4/5
Certified Beds 96
Avg Residents/Day 87.1
Total Penalties 1
Total Fines $26,756

Penalty History

Date Type Fine
May 16, 2023 Fine $26,756

Recent Health Citations

Citation Sep 26, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity: D
Citation Sep 26, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Scope/Severity: D
Citation Sep 26, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Scope/Severity: D
Citation Sep 26, 2025

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Scope/Severity: E
Citation Sep 26, 2025

Provide and implement an infection prevention and control program.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
0.42
Total Nurse Hours/Resident/Day
3.42
CNA Hours/Resident/Day
2.05
Weekend Nurse Hours
3.04

Turnover Rates

RN Turnover 46.2%
Total Nurse Turnover 46.9%
Admin Turnover 0.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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