West Hickory Haven
Overall Rating
Key Metrics
Health Inspection 1/5
Staffing 3/5
Quality Measures 3/5
Certified Beds 101
Avg Residents/Day 66.3
Total Penalties 4
Total Fines $88,504
Penalty History
| Date | Type | Fine |
|---|---|---|
| Apr 10, 2024 | Fine | $15,593 |
| Feb 7, 2024 | Fine | $38,711 |
| Mar 9, 2023 | Fine | $34,200 |
| Mar 9, 2023 | Payment Denial | $0 |
Recent Health Citations
Citation Oct 29, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Scope/Severity: D Citation Oct 29, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Scope/Severity: G Citation Aug 26, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Scope/Severity: D Citation Aug 26, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Scope/Severity: G Citation Jul 24, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Scope/Severity: EStaffing Detail
Turnover Rates
RN Turnover 73.7%
Total Nurse Turnover 69.5%
Admin Turnover 2.0%
Quality Measures
| Measure | Score | Type |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | — | Long Stay |
| Percentage of long-stay residents who lose too much weight | — | Long Stay |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | — | Long Stay |
| Percentage of long-stay residents with a urinary tract infection | — | Long Stay |
| Percentage of long-stay residents who have depressive symptoms | — | Long Stay |
| Percentage of long-stay residents who were physically restrained | — | Long Stay |
| Percentage of long-stay residents experiencing one or more falls with major injury | — | Long Stay |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | — | Long Stay |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | — | Short Stay |
| Percentage of short-stay residents who newly received an antipsychotic medication | — | Short Stay |