Hackett Hill Healthcare Center

191 Hackett Hill Road, Manchester, NH 03102 6036688161

Overall Rating

★★☆☆☆ Below Average 2 out of 5 stars

Key Metrics

Health Inspection 1/5
Staffing 3/5
Quality Measures 5/5
Certified Beds 70
Avg Residents/Day 62.7
Total Penalties 1
Total Fines $12,735

Penalty History

Date Type Fine
Dec 17, 2025 Fine $12,735

Recent Health Citations

Citation Dec 17, 2025

Provide and implement an infection prevention and control program.

Scope/Severity: D
Citation Dec 17, 2025

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Scope/Severity: G
Citation Mar 13, 2025

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Scope/Severity: B
Citation Mar 13, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

Scope/Severity: D
Citation Mar 13, 2025

Ensure that residents are fully informed and understand their health status, care and treatments.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
1.20
Total Nurse Hours/Resident/Day
3.61
CNA Hours/Resident/Day
1.83
Weekend Nurse Hours
3.19

Turnover Rates

RN Turnover 35.0%
Total Nurse Turnover 40.6%
Admin Turnover 1.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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