Hanover Hill Health Care Center

700 Hanover Street, Manchester, NH 03104 6036273826

Overall Rating

★☆☆☆☆ Poor 1 out of 5 stars

Key Metrics

Health Inspection 1/5
Staffing 2/5
Quality Measures 4/5
Certified Beds 124
Avg Residents/Day 114.0
Total Penalties 1
Total Fines $8,512

Penalty History

Date Type Fine
Dec 12, 2024 Fine $8,512

Recent Health Citations

Citation Dec 12, 2024

PASARR screening for Mental disorders or Intellectual Disabilities

Scope/Severity: D
Citation Dec 12, 2024

Ensure that residents are free from significant medication errors.

Scope/Severity: G
Citation Dec 12, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Scope/Severity: D
Citation Dec 12, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity: E
Citation Dec 12, 2024

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Scope/Severity: C

Staffing Detail

RN Hours/Resident/Day
0.43
Total Nurse Hours/Resident/Day
3.37
CNA Hours/Resident/Day
1.95
Weekend Nurse Hours
3.02

Turnover Rates

RN Turnover 52.9%
Total Nurse Turnover 47.0%
Admin Turnover 0.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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