Villa Crest Nursing And Retirement Center

1276 Hanover Street, Manchester, NH 03104 6036223262

Overall Rating

★★★★★ Excellent 5 out of 5 stars

Key Metrics

Health Inspection 4/5
Staffing 4/5
Quality Measures 5/5
Certified Beds 126
Avg Residents/Day 120.8
Total Penalties 0
Total Fines $0

Recent Health Citations

Citation Jul 31, 2025

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Scope/Severity: D
Citation Jul 31, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity: E
Citation Jun 20, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

Scope/Severity: D
Citation Jun 20, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Scope/Severity: D
Citation Jun 20, 2024

Provide and implement an infection prevention and control program.

Scope/Severity: E

Staffing Detail

RN Hours/Resident/Day
0.45
Total Nurse Hours/Resident/Day
4.00
CNA Hours/Resident/Day
2.50
Weekend Nurse Hours
3.66

Turnover Rates

RN Turnover 10.0%
Total Nurse Turnover 34.4%
Admin Turnover 0.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Nearby Facilities