North Country Nursing & Rehabilitation Center

182 Highland Road, Massena, NY 13662 3157699956

Overall Rating

★★☆☆☆ Below Average 2 out of 5 stars

Key Metrics

Health Inspection 2/5
Staffing 3/5
Quality Measures 4/5
Certified Beds 140
Avg Residents/Day 129.3
Total Penalties 0
Total Fines $0

Recent Health Citations

Citation Aug 15, 2025

Provide enough food/fluids to maintain a resident's health.

Scope/Severity: D
Citation Aug 15, 2025

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Scope/Severity: F
Citation Aug 15, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity: F
Citation Aug 15, 2025

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Scope/Severity: D
Citation Aug 15, 2025

Dispose of garbage and refuse properly.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
0.87
Total Nurse Hours/Resident/Day
3.83
CNA Hours/Resident/Day
2.56
Weekend Nurse Hours
3.00

Turnover Rates

RN Turnover 34.3%
Total Nurse Turnover 45.5%
Admin Turnover 0.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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