The Friendly Home

3156 East Avenue, Rochester, NY 14618 5853811600

Overall Rating

★★★★☆ Good 4 out of 5 stars

Key Metrics

Health Inspection 3/5
Staffing 4/5
Quality Measures 5/5
Certified Beds 200
Avg Residents/Day 168.7
Total Penalties 0
Total Fines $0

Recent Health Citations

Citation Dec 19, 2025

Ensure that residents are free from significant medication errors.

Scope/Severity: D
Citation Dec 19, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity: E
Citation Dec 26, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Scope/Severity: D
Citation Dec 26, 2023

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Scope/Severity: D
Citation Dec 26, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Scope/Severity: E

Staffing Detail

RN Hours/Resident/Day
0.49
Total Nurse Hours/Resident/Day
4.55
CNA Hours/Resident/Day
2.79
Weekend Nurse Hours
4.03

Turnover Rates

RN Turnover 37.5%
Total Nurse Turnover 46.2%
Admin Turnover 0.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Nearby Facilities