Crown Haven Health And Rehabilitation

620 Tom Hunter Road, Charlotte, NC 28213 7045985136

Overall Rating

★☆☆☆☆ Poor 1 out of 5 stars

Key Metrics

Health Inspection 1/5
Staffing 2/5
Quality Measures 3/5
Certified Beds 120
Avg Residents/Day 84.7
Total Penalties 9
Total Fines $98,762

Penalty History

Date Type Fine
Jul 2, 2024 Fine $55,966
Jul 2, 2024 Payment Denial $0
Dec 13, 2023 Fine $3,912
Dec 13, 2023 Fine $7,446
Dec 13, 2023 Fine $3,911
May 25, 2023 Payment Denial $0
May 25, 2023 Fine $11,865
May 25, 2023 Fine $11,934
May 25, 2023 Fine $3,728

Recent Health Citations

Citation Jul 3, 2025

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Scope/Severity: D
Citation Jul 3, 2025

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Scope/Severity: J
Citation Jul 3, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Scope/Severity: D
Citation Jul 3, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

Scope/Severity: D
Citation Jul 3, 2025

Ensure that residents are fully informed and understand their health status, care and treatments.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
0.37
Total Nurse Hours/Resident/Day
3.14
CNA Hours/Resident/Day
1.73
Weekend Nurse Hours
2.91

Turnover Rates

RN Turnover 45.5%
Total Nurse Turnover 61.8%
Admin Turnover 3.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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