White Oak Manor - Charlotte

4009 Craig Avenue, Charlotte, NC 28211 7043652620

Overall Rating

★★★☆☆ Average 3 out of 5 stars

Key Metrics

Health Inspection 2/5
Staffing 3/5
Quality Measures 5/5
Certified Beds 180
Avg Residents/Day 143.3
Total Penalties 2
Total Fines $40,250

Penalty History

Date Type Fine
Oct 27, 2025 Fine $15,400
Oct 27, 2025 Fine $24,850

Recent Health Citations

Citation Nov 18, 2025

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Scope/Severity: D
Citation Nov 18, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity: D
Citation Oct 27, 2025

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Scope/Severity: D
Citation Oct 27, 2025

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Scope/Severity: D
Citation Oct 27, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity: J

Staffing Detail

RN Hours/Resident/Day
0.38
Total Nurse Hours/Resident/Day
3.40
CNA Hours/Resident/Day
2.11
Weekend Nurse Hours
3.00

Turnover Rates

RN Turnover 26.7%
Total Nurse Turnover 44.3%
Admin Turnover 0.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Nearby Facilities