Heather Knoll Retirement Village
Overall Rating
Key Metrics
Health Inspection 5/5
Staffing 3/5
Quality Measures 5/5
Certified Beds 115
Avg Residents/Day 104.6
Total Penalties 0
Total Fines $0
Recent Health Citations
Citation Aug 15, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Scope/Severity: D Citation Mar 6, 2025
Provide activities to meet all resident's needs.
Scope/Severity: D Citation Oct 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Scope/Severity: D Citation Oct 16, 2024
Ensure that residents are free from significant medication errors.
Scope/Severity: D Citation Oct 16, 2024
Provide and implement an infection prevention and control program.
Scope/Severity: DStaffing Detail
Turnover Rates
RN Turnover 20.0%
Total Nurse Turnover 41.2%
Admin Turnover 0.0%
Quality Measures
| Measure | Score | Type |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | — | Long Stay |
| Percentage of long-stay residents who lose too much weight | — | Long Stay |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | — | Long Stay |
| Percentage of long-stay residents with a urinary tract infection | — | Long Stay |
| Percentage of long-stay residents who have depressive symptoms | — | Long Stay |
| Percentage of long-stay residents who were physically restrained | — | Long Stay |
| Percentage of long-stay residents experiencing one or more falls with major injury | — | Long Stay |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | — | Long Stay |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | — | Short Stay |
| Percentage of short-stay residents who newly received an antipsychotic medication | — | Short Stay |