The Highlands Guest Care Center

9009 Forest Ln, Dallas, TX 75243 9727831771

Overall Rating

★☆☆☆☆ Poor 1 out of 5 stars

Key Metrics

Health Inspection 1/5
Staffing 1/5
Quality Measures 4/5
Certified Beds 116
Avg Residents/Day 80.7
Total Penalties 1
Total Fines $53,825

Penalty History

Date Type Fine
Apr 14, 2025 Fine $53,825

Recent Health Citations

Citation Dec 30, 2025

Post nurse staffing information every day.

Scope/Severity: C
Citation Dec 30, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity: D
Citation Apr 14, 2025

Provide safe, appropriate pain management for a resident who requires such services.

Scope/Severity: K
Citation Apr 14, 2025

Keep all essential equipment working safely.

Scope/Severity: E
Citation Apr 14, 2025

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Scope/Severity: K

Staffing Detail

RN Hours/Resident/Day
0.39
Total Nurse Hours/Resident/Day
3.15
CNA Hours/Resident/Day
1.83
Weekend Nurse Hours
2.63

Turnover Rates

Admin Turnover 1.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Nearby Facilities