Heritage Hall Big Stone Gap

2045 Valley View Drive, Big Stone Gap, VA 24219 2765233000

Overall Rating

★★★☆☆ Average 3 out of 5 stars

Key Metrics

Health Inspection 3/5
Staffing 3/5
Quality Measures 4/5
Certified Beds 180
Avg Residents/Day 163.6
Total Penalties 2
Total Fines $71,620

Penalty History

Date Type Fine
Nov 19, 2024 Fine $40,517
Aug 15, 2023 Fine $31,103

Recent Health Citations

Citation Nov 19, 2024

Ensure that residents are free from significant medication errors.

Scope/Severity: G
Citation Nov 19, 2024

Provide and implement an infection prevention and control program.

Scope/Severity: D
Citation Nov 19, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity: G
Citation Nov 19, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity: G
Citation Aug 15, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity: G

Staffing Detail

RN Hours/Resident/Day
0.37
Total Nurse Hours/Resident/Day
3.36
CNA Hours/Resident/Day
2.21
Weekend Nurse Hours
2.79

Turnover Rates

RN Turnover 0.0%
Total Nurse Turnover 29.1%
Admin Turnover 1.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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