Norview Heights Rehabilitation And Nursing

827 Norview Avenue, Norfolk, VA 23509 7578536281

Overall Rating

★★☆☆☆ Below Average 2 out of 5 stars

Key Metrics

Health Inspection 3/5
Staffing 1/5
Quality Measures 3/5
Certified Beds 60
Avg Residents/Day 53.7
Total Penalties 0
Total Fines $0

Recent Health Citations

Citation Jul 17, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity: D
Citation Oct 12, 2023

Ensure that residents are free from significant medication errors.

Scope/Severity: D
Citation Oct 12, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity: E
Citation Oct 12, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Scope/Severity: E
Citation Oct 12, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
0.46
Total Nurse Hours/Resident/Day
3.25
CNA Hours/Resident/Day
1.71
Weekend Nurse Hours
2.76

Turnover Rates

RN Turnover 80.0%
Total Nurse Turnover 65.3%
Admin Turnover 1.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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