Heartwood Extended Healthcare

1649 East 72nd, Tacoma, WA 98404 2534729027

Overall Rating

★☆☆☆☆ Poor 1 out of 5 stars

Key Metrics

Health Inspection 1/5
Staffing 3/5
Quality Measures 2/5
Certified Beds 120
Avg Residents/Day 82.8
Total Penalties 4
Total Fines $293,221

Penalty History

Date Type Fine
Mar 27, 2024 Fine $153,010
Mar 27, 2024 Payment Denial $0
Dec 13, 2023 Fine $107,955
Oct 25, 2023 Fine $32,256

Recent Health Citations

Citation Jun 17, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity: D
Citation Feb 13, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Scope/Severity: D
Citation Feb 13, 2025

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Scope/Severity: D
Citation Feb 13, 2025

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Scope/Severity: D
Citation Feb 13, 2025

Ensure that residents are fully informed and understand their health status, care and treatments.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
0.53
Total Nurse Hours/Resident/Day
3.84
CNA Hours/Resident/Day
2.31
Weekend Nurse Hours
3.46

Turnover Rates

RN Turnover 64.0%
Total Nurse Turnover 54.4%
Admin Turnover 1.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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