Shenandoah Center

50 Mulberry Tree Street, Charles Town, WV 25414 3047241101

Overall Rating

★☆☆☆☆ Poor 1 out of 5 stars

Key Metrics

Health Inspection 1/5
Staffing 2/5
Quality Measures 4/5
Certified Beds 78
Avg Residents/Day 72.8
Total Penalties 4
Total Fines $48,469

Penalty History

Date Type Fine
Jul 26, 2024 Fine $8,018
Jul 26, 2024 Fine $10,023
Jul 26, 2024 Fine $13,627
Jul 26, 2024 Fine $16,801

Recent Health Citations

Citation Nov 6, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Scope/Severity: D
Citation Jul 26, 2024

Keep residents' personal and medical records private and confidential.

Scope/Severity: E
Citation Jul 26, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Scope/Severity: E
Citation Jul 26, 2024

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Scope/Severity: D
Citation Jul 26, 2024

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Scope/Severity: E

Staffing Detail

RN Hours/Resident/Day
0.87
Total Nurse Hours/Resident/Day
3.03
CNA Hours/Resident/Day
1.75
Weekend Nurse Hours
2.67

Turnover Rates

RN Turnover 40.0%
Total Nurse Turnover 46.3%
Admin Turnover 0.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

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