Complete Care At Hales Corners

9449 W. Forest Home Ave., Hales Corners, WI 53130 4145296888

Overall Rating

★★★★☆ Good 4 out of 5 stars

Key Metrics

Health Inspection 4/5
Staffing 4/5
Quality Measures 3/5
Certified Beds 62
Avg Residents/Day 54.6
Total Penalties 1
Total Fines $17,934

Penalty History

Date Type Fine
Mar 27, 2024 Fine $17,934

Recent Health Citations

Citation Dec 5, 2025

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Scope/Severity: D
Citation Dec 5, 2025

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Scope/Severity: D
Citation Dec 5, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity: D
Citation Jun 18, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity: D
Citation Jun 18, 2025

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
1.09
Total Nurse Hours/Resident/Day
4.24
CNA Hours/Resident/Day
2.45
Weekend Nurse Hours
3.75

Turnover Rates

RN Turnover 26.7%
Total Nurse Turnover 31.8%
Admin Turnover 0.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Nearby Facilities