Serenity Spring Senior Living At Scandia Village

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Ensure that residents are fully informed and understand their health status, care and treatments.