Willowcrest Health Services

3821 S Chicago Ave, South Milwaukee, WI 53172 4147627336

Overall Rating

★★☆☆☆ Below Average 2 out of 5 stars

Key Metrics

Health Inspection 2/5
Staffing 1/5
Quality Measures 5/5
Certified Beds 100
Avg Residents/Day 74.6
Total Penalties 1
Total Fines $21,285

Penalty History

Date Type Fine
Mar 29, 2024 Fine $21,285

Recent Health Citations

Citation Jun 5, 2025

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Scope/Severity: D
Citation Jun 5, 2025

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Scope/Severity: D
Citation Jun 5, 2025

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Scope/Severity: D
Citation Jun 5, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity: D
Citation Jun 5, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Scope/Severity: D

Staffing Detail

RN Hours/Resident/Day
0.53
Total Nurse Hours/Resident/Day
3.40
CNA Hours/Resident/Day
1.90
Weekend Nurse Hours
3.00

Turnover Rates

RN Turnover 66.7%
Total Nurse Turnover 54.9%
Admin Turnover 1.0%

Quality Measures

Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Nearby Facilities