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Crystal Cove Care Center

1445 Superior Avenue, Newport Beach, CA 92663
9495153930
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Overall CMS Rating

3.0/5

vs State Average: 3.2 stars

3.0/5

Health Inspections

vs State Average: 2.8/5

2.0/5

Staffing Level

vs State Average: 3.1/5

4.0/5

Quality Measures

vs State Average: 4.1/5

0 penalties in last 3 years
Penalties
vs State Average: 1.3 penalties

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Ratings Deep Dive

Score
3.0
State Average
2.8
National Average
2.8
5 Deficiencies found in last inspections
0 Penalties in last 3 years
0 Fines issued
Citation Date Description Severity
Dec 23, 2025 Provide and implement an infection prevention and control program. D
Oct 14, 2025 Provide appropriate treatment and care according to orders, resident’s preferences and goals. B
Oct 14, 2025 Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. B
Oct 14, 2025 Provide and implement an infection prevention and control program. B
Oct 14, 2025 Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. B
Score
2.0
State Average
3.1
National Average
2.9
0.4 RN Hours / Resident / Day
4.1 Total Nurse Hours / Resident / Day
60.0% RN Turnover Rate
Score
4.0
State Average
4.1
National Average
3.6
5.0 Long-Stay QM Rating
3.0 Short-Stay QM Rating
86.1 Avg Residents Per Day
Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Ownership & Compliance

Ownership Info
5% OR GREATER DIRECT OWNERSHIP INTEREST PROVIDENCE GROUP NH, LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST PACS GROUP, INC.
5% OR GREATER INDIRECT OWNERSHIP INTEREST PACS HOLDINGS, LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST HANCOCK, MARK
5% OR GREATER INDIRECT OWNERSHIP INTEREST MURRAY, JASON
CORPORATE OFFICER APT, FREDERICK
CORPORATE OFFICER HANCOCK, MARK
CORPORATE OFFICER JERGENSEN, JOSHUA
CORPORATE OFFICER MITCHELL, JOHN
CORPORATE OFFICER MURRAY, JASON
Recent Penalties

No penalty records found.

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