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Unclaimed

Encore At Wilmington

2723 Shipley Road, Wilmington, DE 19810
3024790111
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Overall CMS Rating

2.0/5

vs State Average: 3.3 stars

1.0/5

Health Inspections

vs State Average: 2.7/5

4.0/5

Staffing Level

vs State Average: 4/5

5.0/5

Quality Measures

vs State Average: 4.2/5

2 penalties in last 3 years
Penalties
vs State Average: 1.4 penalties

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Ratings Deep Dive

Score
1.0
State Average
2.7
National Average
2.8
5 Deficiencies found in last inspections
2 Penalties in last 3 years
2 Fines issued
Citation Date Description Severity
Jun 6, 2025 Ensure that residents are free from significant medication errors. D
Jul 2, 2024 Allow resident to participate in the development and implementation of his or her person-centered plan of care. D
Jul 2, 2024 Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. D
Jul 2, 2024 Assure that each resident’s assessment is updated at least once every 3 months. D
Jul 2, 2024 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D
Score
4.0
State Average
4.0
National Average
2.9
0.9 RN Hours / Resident / Day
4.0 Total Nurse Hours / Resident / Day
43.8% RN Turnover Rate
Score
5.0
State Average
4.2
National Average
3.6
5.0 Long-Stay QM Rating
5.0 Short-Stay QM Rating
65.1 Avg Residents Per Day
Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Ownership & Compliance

Ownership Info
5% OR GREATER DIRECT OWNERSHIP INTEREST SNH PROJ LINCOLN TRS LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST BLACKROCK INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST DIVERSIFIED HEALTHCARE TRUST
5% OR GREATER INDIRECT OWNERSHIP INTEREST SNH TRS LICENSEE HOLDCO LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST SNH TRS, INC.
5% OR GREATER INDIRECT OWNERSHIP INTEREST STATE STREET CORPORATION
5% OR GREATER INDIRECT OWNERSHIP INTEREST VANGUARD GROUP INC
OPERATIONAL/MANAGERIAL CONTROL LIFE CARE SERVICES LLC
CORPORATE OFFICER ANDERSON, JACQUELYN
CORPORATE OFFICER BILOTTO, CHRISTOPHER
Recent Penalties
Date Type Fine
Jul 2, 2024 Fine $16,801
Jan 8, 2024 Fine $15,593

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