Loading exterior photo…

Arc At Normal

509 North Adelaide, Normal, IL 61761
3094527468
Website not available
COMING SOON Send Message
Compare

Overall CMS Rating

1.0/5

vs State Average: 2.5 stars

1.0/5

Health Inspections

vs State Average: 2.7/5

2.0/5

Staffing Level

vs State Average: 2.1/5

2.0/5

Quality Measures

vs State Average: 2.9/5

7 penalties in last 3 years
Penalties
vs State Average: 2.8 penalties

About This Facility

Are you the owner? Claim this facility for free.

Update your facility's description, add your care team, and highlight your certifications. Your clients are looking for you — help them find you.

Claim Your Profile

Ratings Deep Dive

Score
1.0
State Average
2.7
National Average
2.8
5 Deficiencies found in last inspections
7 Penalties in last 3 years
4 Fines issued
Citation Date Description Severity
Dec 9, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. D
Sep 21, 2025 Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. D
Sep 21, 2025 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D
Sep 5, 2025 Ensure each resident receives an accurate assessment. E
Sep 5, 2025 Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. E
Score
2.0
State Average
2.1
National Average
2.9
0.5 RN Hours / Resident / Day
3.0 Total Nurse Hours / Resident / Day
8.3% RN Turnover Rate
Score
2.0
State Average
2.9
National Average
3.6
2.0 Long-Stay QM Rating
2.0 Short-Stay QM Rating
111.0 Avg Residents Per Day
Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Ownership & Compliance

Ownership Info
OPERATIONAL/MANAGERIAL CONTROL ARCADIA CARE MANAGEMENT LLC
OPERATIONAL/MANAGERIAL CONTROL CHRISTENSEN, KAREN
OPERATIONAL/MANAGERIAL CONTROL HOUSTON, BRANDON
OPERATIONAL/MANAGERIAL CONTROL LAU, DANIEL
OPERATIONAL/MANAGERIAL CONTROL MCCLURE, MICHELLE
OPERATIONAL/MANAGERIAL CONTROL SEITLER, DOVID
OPERATIONAL/MANAGERIAL CONTROL SPECTOR, JENNIFER
OPERATIONAL/MANAGERIAL CONTROL TUROFSKY, STEVEN
OPERATIONAL/MANAGERIAL CONTROL WILHELM, NAFTALI
Recent Penalties
Date Type Fine
May 12, 2025 Payment Denial $0
Feb 21, 2025 Payment Denial $0
Feb 21, 2025 Fine $51,701
Nov 11, 2023 Fine $10,491
Jun 28, 2023 Fine $81,286
Jun 28, 2023 Payment Denial $0
May 16, 2023 Fine $20,902

Nearby Facilities

Read our Latest Articles