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Willow Brooke Ct Skilled Care Ctr At Heron Point

501 Campus Avenue, Chestertown, MD 21620
4107787300
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Overall CMS Rating

5.0/5

vs State Average: 3.1 stars

4.0/5

Health Inspections

vs State Average: 2.8/5

5.0/5

Staffing Level

vs State Average: 3.1/5

N/A/5

Quality Measures

vs State Average: 3.8/5

1 penalties in last 3 years
Penalties
vs State Average: 0.7 penalties

About This Facility

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Ratings Deep Dive

Score
4.0
State Average
2.8
National Average
2.8
5 Deficiencies found in last inspections
1 Penalties in last 3 years
1 Fines issued
Citation Date Description Severity
Feb 23, 2024 Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. E
Feb 23, 2024 Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. D
Feb 23, 2024 Ensure medication error rates are not 5 percent or greater. D
Feb 23, 2024 Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. D
Feb 23, 2024 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. D
Score
5.0
State Average
3.1
National Average
2.9
1.8 RN Hours / Resident / Day
5.5 Total Nurse Hours / Resident / Day
16.7% RN Turnover Rate
Score
State Average
3.8
National Average
3.6
Long-Stay QM Rating
Short-Stay QM Rating
2.8 Avg Residents Per Day
Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Ownership & Compliance

Ownership Info
OPERATIONAL/MANAGERIAL CONTROL ACTS COMMUNITIES OF MARYLAND, INC.
OPERATIONAL/MANAGERIAL CONTROL ACTS MANAGEMENT SERVICES, INC.
OPERATIONAL/MANAGERIAL CONTROL ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC
OPERATIONAL/MANAGERIAL CONTROL AHERN, SUSAN
OPERATIONAL/MANAGERIAL CONTROL CHRISTIANSEN, KAREN
OPERATIONAL/MANAGERIAL CONTROL FOX, GLENN
OPERATIONAL/MANAGERIAL CONTROL GRANT, GERALD
OPERATIONAL/MANAGERIAL CONTROL GRANT, JONATHAN
OPERATIONAL/MANAGERIAL CONTROL KURZ, STELLAH
OPERATIONAL/MANAGERIAL CONTROL VALDIVIA, PEGGY
Recent Penalties
Date Type Fine
Feb 23, 2024 Fine $15,440

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