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Citizens Care Center

415 South Market Street, Havre De Grace, MD 21078
4109395500
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Overall CMS Rating

5.0/5

vs State Average: 3.1 stars

4.0/5

Health Inspections

vs State Average: 2.8/5

5.0/5

Staffing Level

vs State Average: 3.1/5

2.0/5

Quality Measures

vs State Average: 3.8/5

0 penalties in last 3 years
Penalties
vs State Average: 0.7 penalties

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Ratings Deep Dive

Score
4.0
State Average
2.8
National Average
2.8
5 Deficiencies found in last inspections
0 Penalties in last 3 years
0 Fines issued
Citation Date Description Severity
Nov 7, 2025 Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. D
Nov 7, 2025 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D
Nov 7, 2025 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D
May 7, 2024 Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. D
May 7, 2024 Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. D
Score
5.0
State Average
3.1
National Average
2.9
0.7 RN Hours / Resident / Day
4.2 Total Nurse Hours / Resident / Day
25.0% RN Turnover Rate
Score
2.0
State Average
3.8
National Average
3.6
2.0 Long-Stay QM Rating
2.0 Short-Stay QM Rating
111.5 Avg Residents Per Day
Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Ownership & Compliance

Ownership Info
OPERATIONAL/MANAGERIAL CONTROL PANOS, PETER
CORPORATE DIRECTOR BADEKER, PATRICIA
CORPORATE DIRECTOR BAXTER, WENDELL
CORPORATE DIRECTOR BEULAH, CURTIS
CORPORATE DIRECTOR CORRERI, JOHN
CORPORATE DIRECTOR JORDAN, JOYCE
CORPORATE DIRECTOR ROBERTS, ANNA
CORPORATE DIRECTOR WELCH, JAMES
CORPORATE DIRECTOR ZAVROTNY, KIMBERLY
W-2 MANAGING EMPLOYEE QUIMBY, CINDY
Recent Penalties

No penalty records found.

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