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Charlene Manor Extended Care Facility

130 Colrain Road, Greenfield, MA 01301
4137743724
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Overall CMS Rating

1.0/5

vs State Average: 3.0 stars

1.0/5

Health Inspections

vs State Average: 2.9/5

3.0/5

Staffing Level

vs State Average: 2.9/5

1.0/5

Quality Measures

vs State Average: 3.3/5

3 penalties in last 3 years
Penalties
vs State Average: 0.9 penalties

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Ratings Deep Dive

Score
1.0
State Average
2.9
National Average
2.8
5 Deficiencies found in last inspections
3 Penalties in last 3 years
3 Fines issued
Citation Date Description Severity
May 6, 2025 Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. D
Mar 12, 2025 Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. D
Nov 6, 2024 Reasonably accommodate the needs and preferences of each resident. E
Nov 6, 2024 Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. D
Nov 6, 2024 Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. D
Score
3.0
State Average
2.9
National Average
2.9
0.7 RN Hours / Resident / Day
3.8 Total Nurse Hours / Resident / Day
44.4% RN Turnover Rate
Score
1.0
State Average
3.3
National Average
3.6
2.0 Long-Stay QM Rating
1.0 Short-Stay QM Rating
116.9 Avg Residents Per Day
Measure Score Type
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay
Percentage of long-stay residents who lose too much weight Long Stay
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay
Percentage of long-stay residents with a urinary tract infection Long Stay
Percentage of long-stay residents who have depressive symptoms Long Stay
Percentage of long-stay residents who were physically restrained Long Stay
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine Long Stay
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine Short Stay
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay

Ownership & Compliance

Ownership Info
5% OR GREATER DIRECT OWNERSHIP INTEREST CEC MANAGEMENT SYSTEMS INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST INTEGRITUS HEALTHCARE INC
5% OR GREATER INDIRECT OWNERSHIP INTEREST INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC
OPERATIONAL/MANAGERIAL CONTROL CEC MANAGEMENT SYSTEMS INC
OPERATIONAL/MANAGERIAL CONTROL INTEGRITUS HEALTHCARE MANAGEMENT SERVICES INC
OPERATIONAL/MANAGERIAL CONTROL GINGRAS, MARCIE JO
OPERATIONAL/MANAGERIAL CONTROL JONES, WILLIAM
OPERATIONAL/MANAGERIAL CONTROL STRAZNITSKAS, ROBERT
OPERATIONAL/MANAGERIAL CONTROL WHITCOMB, WINTHROP
CORPORATE DIRECTOR BRAGDON, TRICIA
Recent Penalties
Date Type Fine
Nov 6, 2024 Fine $52,192
Jun 28, 2024 Fine $37,001
Sep 18, 2023 Fine $10,173

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