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Norris Square
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Ratings Deep Dive
5 Deficiencies found in last inspections
1 Penalties in last 3 years
0 Fines issued
| Citation | Date | Description | Severity |
|---|---|---|---|
| — | Dec 10, 2025 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D |
| — | Dec 10, 2025 | Provide care or services that was trauma informed and/or culturally competent. | D |
| — | Dec 10, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
| — | Oct 24, 2024 | Provide safe and appropriate respiratory care for a resident when needed. | D |
| — | Oct 24, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D |
1.6 RN Hours / Resident / Day
4.6 Total Nurse Hours / Resident / Day
14.3% RN Turnover Rate
2.0 Long-Stay QM Rating
— Short-Stay QM Rating
33.6 Avg Residents Per Day
| Measure | Score | Type |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | — | Long Stay |
| Percentage of long-stay residents who lose too much weight | — | Long Stay |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | — | Long Stay |
| Percentage of long-stay residents with a urinary tract infection | — | Long Stay |
| Percentage of long-stay residents who have depressive symptoms | — | Long Stay |
| Percentage of long-stay residents who were physically restrained | — | Long Stay |
| Percentage of long-stay residents experiencing one or more falls with major injury | — | Long Stay |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | — | Long Stay |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | — | Short Stay |
| Percentage of short-stay residents who newly received an antipsychotic medication | — | Short Stay |
Ownership & Compliance
Ownership Info
5% OR GREATER DIRECT OWNERSHIP INTEREST PRESBYTERIAN HOMES AND SERVICES
OPERATIONAL/MANAGERIAL CONTROL PHS MANAGEMENT, LLC
OPERATIONAL/MANAGERIAL CONTROL PRESBYTERIAN HOMES HOUSING AND ASSISTED LIVING, INC.
OPERATIONAL/MANAGERIAL CONTROL KISPERT, CHRISTOPHER
OPERATIONAL/MANAGERIAL CONTROL MIELKE, JOHN
CORPORATE DIRECTOR FLETCHER, JONATHAN
CORPORATE DIRECTOR MEYER, MARK
CORPORATE DIRECTOR PEDERSON, MARK
CORPORATE OFFICER FLETCHER, JONATHAN
CORPORATE OFFICER MEYER, MARK
Recent Penalties
| Date | Type | Fine |
|---|---|---|
| Nov 3, 2023 | Payment Denial | $0 |
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