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Heritage Care Center
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Ratings Deep Dive
5 Deficiencies found in last inspections
8 Penalties in last 3 years
5 Fines issued
| Citation | Date | Description | Severity |
|---|---|---|---|
| — | Sep 9, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E |
| — | Sep 9, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D |
| — | Sep 9, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. | D |
| — | Sep 9, 2025 | Provide appropriate treatment and care according to orders, residentâs preferences and goals. | D |
| — | Sep 9, 2025 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | D |
0.2 RN Hours / Resident / Day
2.4 Total Nurse Hours / Resident / Day
80.0% RN Turnover Rate
1.0 Long-Stay QM Rating
4.0 Short-Stay QM Rating
106.2 Avg Residents Per Day
| Measure | Score | Type |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | — | Long Stay |
| Percentage of long-stay residents who lose too much weight | — | Long Stay |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | — | Long Stay |
| Percentage of long-stay residents with a urinary tract infection | — | Long Stay |
| Percentage of long-stay residents who have depressive symptoms | — | Long Stay |
| Percentage of long-stay residents who were physically restrained | — | Long Stay |
| Percentage of long-stay residents experiencing one or more falls with major injury | — | Long Stay |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | — | Long Stay |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | — | Short Stay |
| Percentage of short-stay residents who newly received an antipsychotic medication | — | Short Stay |
Ownership & Compliance
Ownership Info
5% OR GREATER DIRECT OWNERSHIP INTEREST RELIANT CARE GROUP LLC
5% OR GREATER INDIRECT OWNERSHIP INTEREST RICHARD J DESTEFANE REVOCABLE LIVING TRUST
OPERATIONAL/MANAGERIAL CONTROL RELIANT CARE MANAGEMENT COMPANY LLC
CORPORATE DIRECTOR DESTEFANE, RICHARD
CORPORATE OFFICER DESTEFANE, RICHARD
W-2 MANAGING EMPLOYEE ATKINS, MONICA
Recent Penalties
| Date | Type | Fine |
|---|---|---|
| Mar 14, 2025 | Payment Denial | $0 |
| Mar 14, 2025 | Fine | $143,495 |
| Dec 26, 2024 | Fine | $108,179 |
| Jun 14, 2024 | Fine | $16,801 |
| Dec 12, 2023 | Fine | $45,311 |
| Dec 12, 2023 | Payment Denial | $0 |
| Sep 29, 2023 | Fine | $26,865 |
| Sep 29, 2023 | Payment Denial | $0 |
Interior & Exterior Photos
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